Springs on the truck
Broken garage door spring repair in Ottawa, same day
Heard a loud bang and now the door will not lift? That is a snapped spring. Do not force the door or run the opener. We replace torsion and extension springs the same day, from $200, on every brand.
Is it safe to use a garage door with a broken spring?
No. A garage door spring counterbalances a door that can weigh 150 pounds or more. With it broken, the door is held only by the opener and cables, which can give way without warning.
Do not try to lift the door, and do not run the opener, which can strip its gears or snap a cable trying to haul the full weight. Park the car elsewhere if it is trapped inside, keep children and pets clear, and call us. We will be out the same day, usually within hours.
How much does spring replacement cost in Ottawa?
A single torsion spring starts from $200 and a matched pair from $300, and the service call is free when we do the repair. The exact price depends on the spring size, wire gauge and cycle rating your door needs.
We quote the price before we start, never after. If you want the full breakdown, see garage door spring replacement cost or our overview of garage door repair costs in Ottawa. Ask about a high-cycle upgrade if your door runs many times a day.
Torsion or extension springs, which do you have?
Most Ottawa doors use a torsion spring, mounted on a metal bar above the door, while older or lighter doors use extension springs that run along each track. We replace both, and bring the right type to the job.
The type matters because torsion systems are safer and last longer, and because the wire size sets how many cycles the spring will survive. For the full explainer, read how a garage door spring system works.
Should you replace one spring or both?
On a two-spring door, replace both at once. The springs wear at the same rate, so if one has snapped the other is close behind. Replacing the pair keeps the door balanced and saves you a second service call within weeks.
A balanced door is also easier on your opener, which otherwise strains against an uneven load and wears out early.
What are the signs of a broken spring?
The clearest sign is a loud bang followed by a door that will not open, or one that lifts a few inches and stops. You may also see a visible gap in the spring above the door.
- A clear gap or separation in the torsion spring coil above the door.
- The door feels extremely heavy or will not lift by hand.
- The opener strains, hums, or lifts the door a few inches then reverses.
- The door slams down fast or hangs crooked in the opening.
Why do garage door springs break?
Springs break from normal use, rust and cold. A standard spring is rated for roughly 10,000 cycles, about seven years for an average household, and metal fatigue does the rest.
Ottawa winters are the final straw, because cold makes tired steel brittle, which is why so many springs snap on the coldest mornings. If your door is near the end of its life, a high-cycle spring upgrade can more than double how long the next one lasts.
$75 off 2 springs, or $30 off one
Broken-spring special this month. We carry them on the truck, so most jobs are done in one same-day visit.
Claim by phone- Authorized Garaga Dealer
- Licensed and insured
Same-day service
We carry the common springs, cables, rollers and opener parts on every truck, so most repairs are one visit.
Honest, upfront pricing
You get a firm price, quoted before we start, never after, with no overtime fees and no surprises.
Guaranteed work
Every repair is backed by our written 90-day Done-Right Promise, parts and labour included.
Experienced and accredited
factory-trained, owner-operated, an Authorized Garaga Dealer and LiftMaster Pro.
Free estimate, and the service call is free with any repair over $250. Ask about financing from $89/mo.
What Ottawa homeowners say
Real Ottawa homeowners, across Google, HomeStars and BBB.
“Spring snapped on a Sunday and they were here in two hours. Fixed it, cleaned up, no pressure to replace the whole door.”
“Replaced our springs and rollers for far less than the big company quoted. Honest, fast and tidy.”
“Door froze and would not open before work. Same-day, fair price, super professional from start to finish.”
From call to fixed, in 4 steps
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Call or book
Tell us what is happening. We give you a real arrival window.
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We diagnose on-site
A technician inspects and shows you exactly what is wrong.
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You get a firm quote
We price the fix and walk you through your options, before any work.
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We fix it, you test it
Most repairs done the same visit, backed by our 90-day promise.
Helpful spring repair guides
Free, no-pressure guides written by our factory-trained technicians. Read up, then call when you want it done right.
Why garage door springs break in Ottawa winters
How cold and metal fatigue snap a tired torsion spring.
Read the guideTorsion vs extension springs explained
Which type your door uses, and how each counterbalances the weight.
Read the guideWhy DIY spring replacement is dangerous
Springs are under high tension. Here is why this is not a DIY job.
Read the guideHow long a garage door spring lasts
Cycle ratings explained, and when to expect a spring to wear out.
Read the guideHow to test your garage door balance
A 60-second check that tells you if your springs are healthy.
Read the guideHow to open a garage door manually
Use the red release cord safely during a failure or outage.
Read the guideWhat Ottawa homeowners say
Real Ottawa homeowners, across Google, HomeStars and BBB.
“Spring snapped on a Sunday and they were here in two hours. Fixed it, cleaned up, no pressure to replace the whole door.”
“Replaced our springs and rollers for far less than the big company quoted. Honest, fast and tidy.”
“Door froze and would not open before work. Same-day, fair price, super professional from start to finish.”
Our 90-day Done-Right Promise
If your repair is not working the way it should, call us and we will make it right, no extra charge. Premium parts carry a bounded limited-lifetime warranty.
We can promise this because most of our repairs are done right on the first visit, so callbacks are rare. On the rare one, fixing it is on us, never you.
Broken spring? Do not force the door, call us.
Same-day torsion and extension spring repair across Ottawa and Gatineau.
Same-day, 7 days a week, with a 24/7 emergency line