Cables on every truck
Garage door cable replacement cost in Ottawa
Replacing a garage door cable in Ottawa costs about $130 to $250 installed, with the service call free when we do the repair. There are no overtime fees, and we carry lift cables and drums on the truck for a same-day fix.
Reviewed by Omar, Factory-Trained Technician Last updated June 2026
A failed cable can drop a heavy door or pull it off the track, and the spring above is still under high tension. Do not run the opener. Stay clear and call us.
How much does it cost to replace a garage door cable?
Replacing a garage door cable in Ottawa costs about $130 to $250 installed. That covers both lift cables and the labour, and the service call, normally $35 to $85, is free when we do the repair. Most homeowners land in the middle of that range.
The price climbs toward the top of the range if a cable drum is chewed up, if the door came off the track, or if a nylon roller set or spring also needs work. We quote the exact number before we start, never after, with no overtime or weekend surcharges. For how this sits beside springs, rollers and openers, see our full garage door repair cost guide for Ottawa.
One cable or both? What the price covers
The $130 to $250 covers both lift cables, not just the snapped one. The two cables stretch and wear at the same rate, so replacing the pair keeps the door balanced and saves you a second service call within weeks.
If only one side has frayed, the other is close behind, and a single fresh cable next to a tired one pulls the door crooked. The quote includes both cables, re-seating them on the drums, setting the drum set screws to even tension, and a full balance test. If a drum is grooved or cracked, a drum set adds a small amount, which we cover next.
Why are cables and springs often replaced together?
Cables and springs are two halves of the same torsion spring balance system. When a spring snaps, the slack can throw a cable off its drum, and when a cable lets go, the sudden load can crack a tired spring. They fail in pairs.
Because the technician is already standing at the same hardware with the door secured, doing both in one visit avoids a second service call and a second hour of labour. If your spring is also due, compare the garage door spring replacement cost (often paired with cables) and ask for a combined price. Bundling a single spring from $200 with cables from $130 is almost always cheaper than two separate trips.
What affects the cost of a cable repair?
Three things move the number: the cable hardware itself, whether the drums survived, and how much extra labour an off-track or jammed door adds. The cable is cheap. You are mostly paying for skilled work done safely around a loaded spring.
We match the cable to your exact door rather than guessing, which is why an accurate quote needs a quick look at the door height and the drum.
Cable gauge, length and the drums
A lift cable is specified by its gauge (thickness) and its length, which must match your door height. A taller or heavier door needs a thicker cable. If the cable drums are grooved, cracked, or the cable came off the drum and scored it, a drum set adds roughly $40 to $80. Most Garaga, Clopay, Wayne Dalton and Steel-Craft hardware uses standard sizes we carry on the truck.
Off-track or jammed door labour
When a cable snaps, the door often goes off track and wedges in the opening, which adds labour to lift, re-seat, and re-align it. A worn nylon roller set, $100 to $200, is a common pairing because a binding roller stresses the cable. For a stuck or crooked door, see the full garage door opener cost if the opener also strained against the jam.
Is it safe to use a garage door with a broken cable?
No. A failed cable can let a heavy door drop fast or pull it off the track, and the torsion spring above is still wound under high tension. Do not run the opener or try to force the door. Stay clear and call us.
A door with one broken cable hangs crooked and can bind hard enough to derail completely. Running the opener can snap the second cable, strip the opener gears, or twist the door panels, turning a $130 cable into a much larger repair. If your car is trapped inside, leave it, keep children and pets clear, and call. We run same-day emergency cable repair across the city.
What causes garage door cables to snap or fray?
Cables snap from fraying and rust, a misaligned drum, or the shock load of a broken spring. Ottawa road salt and damp garages corrode the steel strands, and a winter freeze adds strain that finishes a tired cable on a cold morning.
The earliest warning is a few broken strands near the bottom bracket, where the cable flexes most and water pools. Catching that fray early means a clean cable swap instead of an off-track emergency. Winter freeze contributing to cable wear is a real pattern here, the same cold snaps that break springs put the final load on a frayed cable. We replace the pair, clear the rust, and re-tension the drums so the door runs straight again.
How fast can a cable be replaced in Ottawa?
Same day, usually within hours. We carry common lift cables, drums and nylon rollers on every truck, so most cable jobs are a single visit. factory-trained technician Omar and the team cover Ottawa, Kanata, Barrhaven, Orleans, Nepean and Gatineau.
Because the cable is already on board, there is no waiting for a part to be ordered. You can book same-day cable repair online or by phone, and claim a FREE service call with your repair over $250. We handle cable and off-track repair in Orleans and the east end the same day, all backed by our 90-day Done-Right Promise.
How do I get a garage door cable fixed today?
Call (613) 255-1968 and a factory-trained technician will be out the same day, usually within hours, with cables, drums and rollers on the truck. We quote before we start, charge no overtime fees, and stand behind every repair for 90 days.
Whether a cable came off the drum, frayed through, or snapped and pulled the door off track, we straighten it, replace the pair, and re-balance the door in one visit. If a spring went with it, we handle both together and save you the second trip.
FREE service call with any repair over $250
Cable and roller special this month, with the $35 to $85 service call free when we do the repair. We carry cables, drums and nylon rollers on the truck, so most jobs are done in one same-day visit, backed by our 90-day Done-Right Promise. No overtime fees.
Claim by phone- Authorized Garaga Dealer
- Licensed and insured
Same-day service
We carry the common springs, cables, rollers and opener parts on every truck, so most repairs are one visit.
Honest, upfront pricing
You get a firm price, quoted before we start, never after, with no overtime fees and no surprises.
Guaranteed work
Every repair is backed by our written 90-day Done-Right Promise, parts and labour included.
Experienced and accredited
factory-trained, owner-operated, an Authorized Garaga Dealer and LiftMaster Pro.
Free estimate, and the service call is free with any repair over $250. Ask about financing from $89/mo.
What Ottawa homeowners say
Real Ottawa homeowners, across Google, HomeStars and BBB.
“Spring snapped on a Sunday and they were here in two hours. Fixed it, cleaned up, no pressure to replace the whole door.”
“Replaced our springs and rollers for far less than the big company quoted. Honest, fast and tidy.”
“Door froze and would not open before work. Same-day, fair price, super professional from start to finish.”
From call to fixed, in 4 steps
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Call or book
Tell us what is happening. We give you a real arrival window.
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We diagnose on-site
A technician inspects and shows you exactly what is wrong.
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You get a firm quote
We price the fix and walk you through your options, before any work.
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We fix it, you test it
Most repairs done the same visit, backed by our 90-day promise.
What Ottawa homeowners say
Real Ottawa homeowners, across Google, HomeStars and BBB.
“Spring snapped on a Sunday and they were here in two hours. Fixed it, cleaned up, no pressure to replace the whole door.”
“Replaced our springs and rollers for far less than the big company quoted. Honest, fast and tidy.”
“Door froze and would not open before work. Same-day, fair price, super professional from start to finish.”
Our 90-day Done-Right Promise
If your repair is not working the way it should, call us and we will make it right, no extra charge. Premium parts carry a bounded limited-lifetime warranty.
We can promise this because most of our repairs are done right on the first visit, so callbacks are rare. On the rare one, fixing it is on us, never you.
Get your garage door cable fixed today
Cable replacement from about $130 to $250, service call free with the repair. Same-day across Ottawa and Gatineau.
Same-day, 7 days a week, with a 24/7 emergency line